CT Engage creates a seamless communication experience for your staff and patients.
Easily connect with patients through emails and texting, set up convenient reminders, eliminate phone tag, market to new and existing patients, and build a positive online reputation.
Benefits:
- Patient appointment reminders and confirmations - Reduce no-shows and cancelations
- Online reputation management - Helps generate reviews to boost your online presence
- Recall campaigns - Improve patient retention
- Email marketing campaigns - Help you grow your practice
- Two-way and broadcast texting - Keep your patients informed and engaged
The average practice loses over $3,200 a month from missed appointments.
50% of healthcare practitioners achieve a decrease in no-shows and last-minute cancellations using patient reminders.[2]
Reduce no-shows with appointment reminders and confirmations
Use CT Engage to send out text reminders to reduce no-calls, no-shows. Patients can also actively confirm appointments.
94% of consumers will use a business with a four-star rating.[3]
59% of people say that other patients’ reviews helped them decide on a healthcare provider.[4]
Maintain a positive online reputation.
With CT Engage, you can automatically request reviews from your top patients, allowing you to get fresh, online reviews to attract new patients.
Just a 5% increase in patient retention can boost practice profitability by 75%.[6]
Attracting a new patient can cost up to 5X more in marketing and other business costs than the cost of keeping an existing one.[5]
Increase patient retention and boost practice profitability.
Using CT Engage, you can easily create campaigns to help retain your current patients and reengage with patients you haven't seen in a while.
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Connect and engage with your patients like a pro.
CT Engage gives you a smarter way to patient engagement, reputation management, and practice growth. Take a look at our brochure to learn more.
CT Engage Brochure
[1] ChiroTouch Research Chart: ChiroTouch Customer Research | TechValidate.
[2] Provider-specific studies from Johns Hopkins and the University of Rochester.
[3] 26 Fascinating Online Reviews Statistics for 2021.
[4] Wertz, J., Don't Spend 5 Times More Attracting New Customers, Nurture the Existing Ones, Forbes, 2018.
[5] Wertz, J., Don't Spend 5 Times More Attracting New Customers, Nurture the Existing Ones, Forbes, 2018.
[6] The Age of the Customer: Retention, Hoover's, a D&B Company.